Your privacy is very important to Zava Global Partners, L.L.C. (formerly d.b.a as Signasure and currently d.b.a. as BlueInk, Inc., and hereinafter “Blueink”, “Our” “Us” or “We”) and we are committed to treating the personal information of our Customers, Users of our Application (“Service” or “System”) and Visitors to our Web-Site (“Site”) responsibly. To allow “You” as a Customer, User of the Site or Services to make informed decisions with respect to your privacy, we provide this notice explaining our online information collecting, use and disclosure practices through both our Site and usage of our System. Use of this Site and/or our System constitutes your consent to our collection, use and disclosure of personal information in the manners set forth below.
2. SCOPE – General Information Collection and Privacy Practices
This Privacy Notice shall apply only to individuals visiting the Sites http://www.BlueInk.com, http://www.SignaSure.com and/or using the BLUEINK or SIGNASURE Application or “System” to send, receive, review and/or sign documents as well as gather and transmit information. It does not apply to any other individuals or any other information collected. This Privacy Notice is effective as of January 1, 2017 (‘Effective Date’). This Privacy Notice applies only to information collected after the Effective Date and used, disclosed or transmitted by BLUEINK thereafter.
The Site and/or System may include links to other websites, systems or applications which are governed by their own privacy policies and are solely responsible for their practices in handling your personal information. Not all websites, systems or applications that we use or contract with will have access to your personal information; however, to process online payments and transmit some information collected by our System and tracked by our Site, we may use third parties who have their own privacy policies and are solely responsible for handling your personal and financial information and/or personal information, if applicable. Though BLUEINK cannot control the privacy polices of other websites, in the event a system or application has access, this does not endorse the privacy policies or practices of any other website or service providers and you must review those policies and practices to make an informed decision whether to use such websites or services beforehand.
Demographic and profile data may also be collected at our Site and by our System when accessed. We use this data to tailor our visitor’s experience at our site or users experience while in our System, showing them content that we think they might be interested in, and displaying the content according to their preferences and/or needs. Further, we use data and/or information collected by our System to verify the identity of our Users and Customers through the information and data we collect.
Our Site may use various forms to gather and request information from our customers to provide them with various BLUEINK products and services. Further, our Customers may use our Application to collect information from designated users through forms that those customers uploaded into our System. In either instance, the information collected will be held in confidence and shared only with authorized customers and/or users to execute services or as otherwise required by law. However, as soon as you access this Site or our System we will start collecting certain information related to your use of the Site and System (like your IP address, your geographic location and an audit trail of actions taken in the System). With respect to our order form and user agreement, we may collect your contact information (like email address, physical address, location of use, IP address or phone number), financial information (like banking account information and routing numbers or credit card numbers) and other personal information. Contact information from the order form and any other written Agreement between you and BLUEINK may also be used to send orders and information about our company to our customers or to get in touch with a visitor to this Site or User of our System when necessary. Further, users, visitors and Customers may elect to opt-out of receiving future mailings by following the choice/opt-out section below. With respect to financial information collected during your time on the Site or during your usage of the System, that information may be used to bill you for any requested orders of any of our products or services or may be relayed to a verified party requesting the transmission of such information through our System.
This Site and our System, have security measures in place to protect the loss, misuse and alteration of the information under our control. When accessing the Site using the Application, our customers and other Users can be assured that: 1) We use Secure Socket Layer (SSL) Security to protect data that is transmitted to and from our system; 2) When information is collected or transmitted through our Application all sensitive data is encrypted; 3) Sensitive Data stored in our System is encrypted; 4) We also provide both physical and technological controls for access to the data we collect.
4. GENERAL POLICIES RELATED TO THE INFORMATION WE COLLECT
BlueInk will not collect any personally identifiable information about you through the Site or our System without your consent and any such information will be used solely for use in fulfilling your order(s), regulating and understanding your usage of this Site, addressing request(s) for information, verifying your identity, maintaining your account or transmitting requested information to a verified requesting third party with your consent. BLUEINK also collects information by using both active (e.g., forms and surveys you fill out, fillable form filed in a PDF, Selfie or other Photographs, etc.) and passive (e.g., cookies, GPS Locate, IP Locate and similar technologies) methods when you visit the Site or use the Service.
As described further below, we may use third-party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.
We use “cookies” and other “tracking” technologies for a variety of purposes. The technologies we may use include, but are not limited to: (i) browser cookies; (ii) web beacons; (iii) tracking pixels; and (iv) local shared objects (“flash cookies”). Our uses of cookies and related technologies include, but are not limited to: storing your username and password; analyzing usage of the Services by collecting the device/usage information discussed above; customizing the Services; and personalizing and delivering the advertising displayed by or within the Services or our emails, as well as advertisements that may be displayed on other sites or mobile applications. As we adopt additional technologies, we may also gather additional information through other methods.
To provide you with the best possible experience and promote the efficient, secure and proper operation of the Site and/or Service, BLUEINK collects and may transmit many kinds of information through your use of the Service or through our billing process and may also occasionally receive information from other companies or third party service providers. The information we collect will also vary depending on how you use the Service. Some examples of information you may provide directly to us, include but is not limited to: your order number, name, contact information (such as address, zip code, phone or fax number, or email address), personal information (such as gender, age, hair color, height, weight and other information that appears on a driver’s license or that can be collected through a selfie photograph) number of members of your household or business, and general information relating to product preferences, personal interests, and/or income. Additionally, any logs created when using this Site or our System or any other interactive features of our Site or System may be collected and saved to improve our site, software, services, system and/or operations. Alternatively, some information BLUEINK receives, collects and/or transmits may be automatically collected and transmitted by your web browser and/or our System by observing how you navigate and use this Site or our Service. This may include, but is not limited to, the areas of the Site or System you frequent, your browser type and the language used, IP address, GPS location, unique identifiers, cookies, the length of time you spend in the System or Site and where that time is spent, the websites you request and features you use. We may also receive information from other companies, such as demographic information, that we can combine with other information about you.
BLUEINK may also collect information by using other active (e.g., forms and surveys you fill out) and passive (e.g., cookies and similar technologies) methods when you visit the Site or use our System. Active collection of information occurs in some areas of the Site and System including, but not limited to, when you fill out forms to register or to receive materials, announcements and other information, when you complete surveys, when you type in a text or search box, or when you use our online chat features. Active collection also occurs in the Service, when you take and submit a selfie photograph, a photograph of your driver’s license for scanning, upload an image or document, type or mark in a text box or enter your signature, initials or submit any other information through our System. In any case, you may provide information by checking a box or radial, by uploading a document or image, by typing information into a text box, utilizing the camera function of your device or by touching a touch screen or using a mouse or mouse pad on your device. Passive collection of information occurs when BLUEINK utilizes technologies like cookies, electronic audit trail tracking and web beacons (which includes technologies of third parties responsible for their own privacy policies and practices) or when your web browser transmits information to this Site or our Service that it transmits to all websites and similar software system (including, but not limited to, your IP address, browser type and language, the website you just came from and the pages you visit and links you click on while using this Site and/or our System).
5. HOW WE USE THE PERSONAL INFORMATION WE COLLECT ON OUR SITE.
BLUEINK will only use the information we collect for legitimate business purposes. Specifically, the information is used to, among other things, operate, improve, secure, and promote efficiency on this Site and improve Service functions. Further, BLUEINK may use the information we collect through our site in the aggregate or in individual instances that are specific to you or your business, to enhance your online experience and usage of this Site. The Information BLUEINK collects through active and passive measures may also be used to better understand our online audience, users, account holders and prospective clients, partners or other interested parties. This could include, but is not limited to, enhancing your online experience by: 1) by displaying content and marketing messages that we or in some case a third party believes will be of interest or help to you; 2) analyzing the most viewed areas of the Website to know what most interests you and our online audience; 3) accessing and evaluating pricing models; 4) improving our training processes, procedures and policies; or 5) as part of an agreement with a third-part to offer you and that third-party the best possible services.
Improving and understanding how we can both indirectly and directly communicate with online audiences, customers, users and partners or other interested parties in an efficient and effective manner is also another reason BLUEINK collects information during usage of the site. This may include but is not limited to direct and indirect communication through important updates, newsletters, and offers with respect to products and services most relevant to you and your interests, or to make special offers to purchase products and services that we think you are interested in or alerting you and/or any third party that has requested we offer you usage of our System.
6. INFORMATION WE COLLECT THROUGH OUR SERVICE AND HOW WE USE THAT INFORMATION
In general we use the information we collect through our application to provide and administer the Services we provide to our customers and users. Information may be collected by BLUEINK through both active and passive means to enhance usage of the System, which includes but is not limited to; 1) fraud prevention; 2) verification of a user’s identity; 3) review and execution of the documents, presentations and requests loaded into the System; 4) accessing the accuracy and completeness of information collected by our System during document review through the creation of an audit train of your usage of the System; 5) accessing the quality of review and time spent in the System; 6) security; or, 7) as part of an agreement with a third-part to offer you and that third-party the best possible services through our System.
Further, BLUEINK may also use your IP address to communicate with your web browser and, when applicable, your GPS position to confirm your location. This may occur for multiple other reasons. For example, BLUEINK may become a victim of a DoS attack and need to block access to specific users of both the Website and/or Service.
7. HOW WE PROTECT THE PERSONAL INFORMATION WE COLLECT.
However, it is important to recognize that “perfect security” does not exist on the Internet or anywhere. Therefore, while BLUEINK and verified third-parties endeavor to maintain appropriate physical and electronic procedures and safeguards to protect the information we collect, neither BLUEINK or verified third parties can guarantee the confidentiality of any information that you disclose or transmit and all such information is at risk of being unlawfully intercepted, accessed, used or disclosed.
8. REASONS WE SHARE PERSONAL INFORMATION THAT WE COLLECT.
BLUEINK will not sell, rent or share your information with third parties except as described in this Privacy Statement. BLUEINK will only share your personally identifiable information, with your consent, to:
8.1 Verified Third-parties that have requested your information and/or that you have agreed to transmit your information to through our System. This could include, but is not limited to, sharing your information with a social media website when you ask or authorize BLUEINK to do so, when you access our System or when you receive or transmit information to a third-party as part of a business or personal transaction.
8.2 BLUEINK may also disclose any information we collect to certified affiliates, third-party service providers and to vendors working on our behalf. In these instances, those receiving information collected by BLUEINK must abide by our privacy requirements outlined herein and must not retain the information or use it in any other manner. Similarly, BLUEINK may disclose any information we collect as part of a corporate transaction such as an acquisition, merger or asset sale. If we are involved in such a corporate transaction, you will be notified through email and/or a notice on our websites of any change in ownership or uses of your information.
8.3 BLUEINK may also disclose any information we collect when we, in our sole discretion, reasonably believe that doing so it necessary to: 1) comply with any law or to respond to legal process – including law enforcement or other government agencies; 2) protect our customers or the health and safety of others; 3) prevent and remedy fraud or any other illegal conduct; 4) maintain the security and integrity of the Website or Service; and 5) protect the rights or property of BLUEINK or others.
8.4 Our Site may link to third party websites and our System may link to or utilize other third-party services providers or link to other third-party users to assist us in providing services to you. For example, we might use these third parties to provide search technology, advertising services, authentication systems, bill collection and fulfillment, fraud detection, customer support, and recruiting. Our contracts with service providers contain terms governing their use of your data.
8.5 If you invite other users to access, use, or edit content you create through the Services (for example, if you invite others to view or sign an electronic document or view or transmit information electronically), we will make such content available to the individuals you invite.
8.6 If you are an authorized user of an account, the account subscriber or person who controls the account will have access to information describing your use of the Services.
8.7 We may share your information in other ways and for new purposes if you have asked us to do so or have consented to such sharing. For example, we post customer testimonials on our Services that may identify you if we have received your consent.
10. HOW TO CORRECT THE PERSONAL INFORMATION WE COLLECT.
BLUEINK makes every effort to keep the information we collect current and accurate. We therefore invite you to contact us by one of the methods listed in the last section should you have any changes to your personal information.
11. CONTACTING THE SITE.
This Website and our Service is not intended for anyone under the age of 18. BLUEINK does not believe that anyone under the age of 18 will have any interest in visiting this Site or using our Service and it does not make any effort to determine the true age of any visitors. Parents of children under the age of 18 who have questions may contact BLUEINK by one of the methods listed in this Privacy Notice.
13. BILLING POLICIES
Orders placed with BlueInk appear on your billing statement as BLUEINK. We share personal information with our billing service providers for the purpose of processing payment and servicing your account.
14. PAYMENT POLICIES
15. OTHER CONDITIONS, USAGE AND CHANGES:
15.1 Applicable Use Policy;
This Agreement is governed by the laws of the State of Arizona, U.S.A. User consents to the exclusive jurisdiction and venue of courts in Maricopa County, Arizona, U.S.A. in all disputes arising out of or relating to the use of this Site and our Service.
Copyright, Trademark and Patents for the contents of this Site and our System are pending and will be subject to those pending Copyrights, Trademarks and Patents. All rights are therefore reserved.
BLUEINK and the products, system and/or services referenced herein are pending trademarks and/or patents applied for by BLUEINK. Other products, services, and company names mentioned herein may be the trademarks of their respective owners and patents may be held by said owners for any systems of services used by or through this Site and/or our System.
15.2 Liability Disclaimer;
15.3 Use of This Website
User represents and warrants that he or she is at least 18 years of age and possesses the legal right and ability to abide by the terms of this Privacy Notice and to use this Site in accordance with all terms and conditions herein or that User is using the Service to execute a document or provide information in conjunction with the approval of a legal guardian or guarantor.
User agrees to supervise all usage by minors of this Site. Without limitation, User shall not make any speculative, false or fraudulent reservation or any reservation in anticipation of demand.
User shall be completely responsible for all charges, fees, duties, taxes and assessments arising out of the use of this Site or our Service.
User also agrees to abide by all the provisions related to use or access of the System that are presented in our Term of Use and by accessing the System hereby agrees to all of the conditions and provisions contained in that Agreement and this Privacy Notice.
15.4 Use of Information
By being a user of the System, User agrees that BLUEINK may share with other parties both aggregate information, individual information, and locator gathered by BLUEINK in the course of the User’s continuing individual use of this our System.
“Aggregate information” is information that describes the habits, usage patterns and/or demographics of users as a group but does not describe or reveal the identity of any particular user. “Individual information” is information about a user that is presented in a form distinguishable from information relating to other users but not in a form that personally identifies any user or enables the recipient to communicate directly with any user. “Locator information” consists of a user’s name, e-mail address, physical address and/or other data about the user that enables the recipient to personally identify the user.
Locator information and individual information will be processed and stored by BLUEINK in the United States and, if the user does not live in the United States, possibly in the country of residence. Users may contact BLUEINK to determine whether such information has been accurately recorded and, if not, to request correction of any inaccuracies in the information recorded by BLUEINK.
15.5 Links to Third Parties’ Websites
BLUEINK does not operate or control in any respect any information, products or services on such third-party sites. Third party links and pointers are included solely for the convenience of users, and do not constitute any endorsement by BLUEINK and/or its suppliers. User assumes sole responsibility for use of third party links and pointers.
15.6 Terms, Conditions, and Notices Agreement