Industry: Education
Department: Special Education
Location: Hazlehurst, GA
Interviewee: Donna Wilcox, Director of Special Education
In 2020, Donna and the Jeff Davis County schools had to transition into uncharted territory: virtual IEP meetings.
The Special Education departments were concerned about privacy and the reliability of getting crucial documents signed and returned via traditional mail.
But despite all of the questions and concerns that arose during the county’s dilemma, there’s one thing Donna was sure about:
eSignature software was the solution she needed.
The first SaaS she investigated was DocuSign’s Agreement Suite. But the price of this solution was way too high, and the features of the suite didn’t align with the goals of Jeff Davis County’s Special Education departments.
Donna discovered BlueInk, and the Special Education Departments within Jeff Davis County schools now enjoy phenomenal customer service and no envelope limitations at a price point within the district’s means.
Parent participation is now through the roof for IEP meetings conducted via Google Meet because parents can sign all required documents even if they’re at work during the meetings.
The BlueInk platform is so intuitive that parents immediately sign and send the documents back. The Special Education department can now send forms with mistakes through BlueInk to be corrected, even if the parents made a mistake in person.
Donna used to send documents home with students when their parents couldn’t attend meetings in person. This process would lead to a five-day turnaround to get the documentation signed and returned to a school in Jeff Davis County. Now, parents’ receipt of the forms is instant and guaranteed. A copy is immediately available for checks and balances upon their completion.
